Brand Certified
The Groom Room Balham
3.9(24 reviews)
Certified by The Groom Room Balham • May 24, 2026
Business Details
8 & 8B Balham Hill, Balham, Greater London
SW12 9EA, United Kingdom
Certified by The Groom Room Balham • May 24, 2026
+44 3458 501545
Certified by The Groom Room Balham • May 24, 2026
https://www.petsathome.com/find-us/locations/pet-care-centre/balham
Certified by The Groom Room Balham • May 24, 2026
About
Certified by The Groom Room Balham • May 24, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StorePets at Home Ltd
Pets Grooming (previously known as The Groom Room Balham) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Balham, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Balham trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Balham • May 24, 2026
The Groom Room Balham
8 & 8B Balham Hill, Balham, Greater London
SW12 9EA, United Kingdom
Hours
Certified by The Groom Room Balham • May 24, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
5/25/20269:00 AM - 6:00 PM
Reviews
3.9
24 reviews
5 stars
15
4 stars
2
3 stars
1
2 stars
1
1 star
5
- CDCaxie DagupenFeb 4, 20231.0The cost of grooming my two puppies was £115. £30 deposit, (£70 for the rest of the treatment) which was booked 4-6 weeks prior appointment. I was called one week before the appointment to change the time so I had to re-arrange pick up last minute. I was then charged £10 as I needed to pay for a special conditioner. I was then charged £5 for being late to pick up the puppies. She called me and told me that she has banned me from booking there even though it was the first time that I booked and got treatment through them. Really bad customer service.
- ALAna LinJan 6, 20234.0Great but unfortunately I had to wait 15minutes to be taken in for a pre-booked appt
- YSYSP SINGHDec 26, 20221.0Unprofessional cut!!! Very appalled with the horrible cut they gave my dog.I paid full price £45 When mentioned the cut was rough and uneven and chunks of hair not evenly cut I was confronted by the female staff saying she wanted to show me the clippers she used then she said my dog was not still, and then they said they would put it right but I would have to repay the full amount again ,the manager was involved with making this decision You could clearly see the mistakes they made on my dog and they tried to blame the clippers and the dog, When my dog is a calm and placid dog never had complaints. They wanted to put it right if I repaid Appalled with Pets at home manager to suggest I repay again!! These are staff who don’t have experience in dog grooming And the female manager should understand what the meaning of FAIR means. Clearly not professional in her managers role
- MBManisha BajajMay 17, 20225.0Dear Groom Room, I would like to commend your lovely staff - in particular the fab team (Monday 16th May at 1600) who groomed my golden retriever. It was my first time using your service and the friendly smile and warm energy was a delight to see in post covid times. The team made me feel so comfortable about leaving my puppy and answered all my questions. I hope this gets passed onto their managers and they are recognised and thanked on my behalf - they did a perfect job and I will most definitely be back!
Frequently Asked Questions About The Groom Room Balham
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
What types of dog grooming services does The Groom Room Balham offer?
The Groom Room Balham offers a wide range of dog grooming services including full grooming, nail trims, bathing, puppy grooming, and spa treatments tailored to your pet's needs.
How can I book a grooming appointment for my dog?
You can easily book a grooming appointment using the online booking system at thegroomroom.co.uk.
What are the opening hours of The Groom Room Balham?
The Groom Room Balham is open Monday to Saturday from 9:00 AM to 6:00 PM, with extended hours until 8:00 PM on Thursdays. It is closed on Sundays.
Are owners allowed to stay with their dogs during grooming at The Groom Room Balham?
For the safety of dogs and customers, owners are not permitted to stay with their pets during grooming.
What payment options are accepted at The Groom Room Balham?
The Groom Room Balham accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
What measures are in place at The Groom Room Balham regarding COVID-19?
Your safety is a top priority. The Groom Room Balham follows COVID-19 safety measures to keep you and your pets safe. You can read more at their COVID-19 information page.
What should I do if I'm running late for my dog's grooming appointment?
If you are running late, notify The Groom Room Balham as soon as possible. Arriving more than 15 minutes late may mean your appointment is no longer guaranteed. Late pick-up charges may apply.
Where is The Groom Room Balham located?
The Groom Room Balham is located at 8 & 8B Balham Hill, inside Pets at Home, Balham, Greater London, SW12 9EA.
What popular nearby places can I visit before or after my dog's grooming appointment?
Nearby places include Pets at Home Balham for pet supplies, M&S Simply Food for groceries, and Bella Bar & Restaurant if you want to enjoy a meal.
How can nearby stores like Pets at Home Balham enhance my visit to The Groom Room Balham?
Since The Groom Room Balham is inside Pets at Home Balham, you can conveniently shop for pet supplies or accessories before or after your dog's grooming session.
Brand Certified Facts from The Groom Room Balham
This information is certified by The Groom Room Balham and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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